Privacy Policy

Privacy Policy for Anvisec Pro Supply

Last Updated: May 29, 2025

At Anvisec Pro Supply, we're committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines the types of personal data we collect, why we collect it, and how we use and protect it.

1. Data Controller

The data controller responsible for your personal data is:

Anvisec Pro Supply

9020 E Slauson Ave,

Suite 202

Pico Rivera, CA 90660

Email: sales@anvisecprosupply.com

Phone Number: (888) 992-6847

2. Personal Data We Collect

We collect various types of personal data to provide our services and manage our business operations. The specific data collected depends on your interactions with us, such as when you visit our website, place an order, or contact customer service.

Contact Information:

• Name (first and last)
• Company Name
• Shipping and Billing Addresses
• Email Address
• Phone Number

Account Information:   

• Username and Password (encrypted)
• Purchase history and order details
• Payment information (e.g., credit card details, bank account information – though we primarily use secure third-party payment processors who handle the sensitive financial data directly, we may store limited tokenized payment information for recurring payments if you opt-in)

Communication Data:

• Records of your communications with us (e.g., emails, chat logs, phone call recordings for quality and training purposes)
• Feedback, reviews, and survey responses

Website Usage Data (collected automatically):

• IP address
• Browser type and operating system
• Referring URLs
• Pages viewed and navigation paths on our website
• Date and time of access
• Cookies and similar tracking technologies (for more information, please see our Cookie Policy, if applicable)

Professional/Business Data:

• Job title and role (if relevant to your business account)
• Company size and industry (for business-to-business sales and analysis)

3. Purpose of Collecting Data and Legal Basis

We collect and process your personal data for the following purposes, based on the specified legal grounds:

To Process and Fulfill Orders:

• Purpose: To process your purchases, arrange shipping, handle returns, and provide customer support related to your orders.
• Legal Basis: Performance of a contract with you.

To Manage Your Account:

• Purpose: To create and maintain your account, enable you to log in, and manage your preferences.
• Legal Basis: Performance of a contract with you; Legitimate interests (to provide a convenient user experience).

To Improve Our Products and Services:

• Purpose: To understand customer needs, analyze website usage, gather feedback, and enhance our product offerings and website functionality.
• Legal Basis: Legitimate interests (to improve our business and customer experience).

For Communication and Marketing:

• Purpose: To send order confirmations, shipping updates, important service announcements, and, with your consent where required, marketing communications about new products, promotions, or special offers.
• Legal Basis: Performance of a contract (for transactional emails); Consent (for marketing communications, where applicable); Legitimate interests (to inform customers about relevant products/services).

For Security and Fraud Prevention:

• Purpose: To protect our website, systems, and customers from fraud, unauthorized access, and other security threats.
• Legal Basis: Legitimate interests (to ensure the security of our operations); Compliance with legal obligations.

To Comply with Legal Obligations:

• Purpose: To meet our legal and regulatory requirements, such as tax obligations, record-keeping, and responding to lawful requests from public authorities.
• Legal Basis: Compliance with legal obligations.

4. How We Share Your Personal Data

We may share your personal data with third parties in the following circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping and logistics, website hosting, data analysis, and customer support. These providers are obligated to protect your data and only use it for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
• With Your Consent: We may share your data with other third parties when we have your explicit consent to do so.

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we will retain your data for the duration of your business relationship with us and for a reasonable period thereafter to facilitate any follow-up inquiries or services.

6. Your Privacy Rights

Depending on your location and applicable laws (such as the California Consumer Privacy Act - CCPA), you may have the following rights regarding your personal data:

• Right to Know: The right to request information about the categories and specific pieces of personal data we have collected about you, the categories of sources from which the personal data is collected, the purposes for collecting the personal data, the categories of third parties with whom we share the personal data, and the categories of personal data that we have sold (if applicable).
• Right to Delete: The right to request the deletion of personal data we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: The right to opt-out of the sale of your personal data (Anvisec Pro Supply does not sell personal data, but we provide this for transparency).
• Right to Correct/Rectify: The right to request that we correct inaccurate personal data about you.
• Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the contact details provided in Section 1 ("Data Controller"). We may require verification of your identity before processing your request.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure networks, and regular security assessments. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Anvisec Pro Supply

9020 E Slauson Ave,

Suite 202

Pico Rivera, CA 90660

Email: sales@anvisecprosupply.com

Phone Number: (888) 992-6847h